Blog posts tagged "Support"

A few months ago, the OpenSSL Project announced the end of life of OpenSSL 1.1.1. It is used by thousands of software components included in Ubuntu 18.04 LTS and Ubuntu 20.04 LTS, with many organisations relying on version 1.1.1. Rest assured that the Ubuntu security team will continue to maintain important security fixes in OpenSSL

Picture this: you’re on a dream vacation with your family on a serene tropical island. The weather is perfect, the sea is mesmerising, and you’re ready to enjoy a relaxing day at the beach. Just as you’re about to unwind, your phone rings: it’s your manager calling to inform you that your IT infrastructure is

One of the most frequent questions we get during conversations with our customers is “What’s the difference between security maintenance and support?” The word “support” has a wide range of meanings and can be interpreted in different ways depending on where it is used. Especially in the open source landscape, the terms “security maintena

Cloud computing security coverage for the operating system and the entire collection of software packages for 10 years with Ubuntu.

SMEs and studios can put the world’s most popular 3D creation software into production with Canonical enterprise-grade support.

Today, Canonical announces full enterprise support for Kubernetes 1.21, from cloud to edge. Canonical Kubernetes support covers MicroK8s, Charmed Kubernetes and kubeadm. Starting with 1.21, moving forward Canonical commits to supporting N-2 releases as well as providing extended security maintenance (ESM) and patching for N-4 releases in

Ubuntu and CentOS are both popular examples of open source Linux operating systems adopted because of the breadth of community support, but also because of the availability of enterprise-grade support. However, since the announcement last December, the CentOS project as we knew it, will be discontinued. Many CentOS users are currently loo

Ubuntu 16.04 LTS Xenial Xerus will enter the extended security maintenance (ESM) period in April 2021. This article explains the ESM period and provides a guide for six key considerations when planning a migration path from Ubuntu 16.04 LTS. Contact us with your ESM questions What is ESM? Every Ubuntu Long Term Support (LTS) release

Canonical today announced full enterprise support for Kubernetes 1.19 spanning from public cloud to the edge, covering Charmed Kubernetes, MicroK8s and kubeadm.  “As with all releases, Canonical is committed to fast following so that users benefit from the latest features, lifecycle operations and enterprise support in line with the upstr

Extended Security Maintenance (ESM) is now available for Ubuntu 14.04 LTS to provide ongoing security patches for high and critical CVEs for UA Infrastructure customers.

29th April, 2019: Canonical today announced Ubuntu Advantage for Infrastructure, a consolidated enterprise security, compliance and support offering that covers the full range of open source infrastructure capabilities for up to 10 years. “A surge of customers adding Ubuntu to their list of officially supported operating systems has given

A customer recently submitted a case that Pedro Principeza, a Canonical Support Engineer, was able to solve using an interesting technique. Principeza was contacted to help pinpoint the processes that were generating a high rate of I/O operations, affecting server performance. Implementing a trace to pinpoint workload usage was the best s

Canonical supports enterprise Kubernetes on cloud and on-premises Two turnkey consulting packages for rapid deployment Support for Galactic Fog serverless, Rancher container management and Weave Cloud Reference architectures for Kubernetes operations on cloud or bare-metal LONDON, U.K, Aug 23rd, 2017, Canonical today announced two consult

Many enterprises still run Ubuntu 12.04 LTS but updates will end soon. Ubuntu 12.04 LTS users are encouraged to upgrade to 14.04 LTS or 16.04 LTS. For some this is easy but for others, particularly for larger deployments, upgrading can be complex. Watch this on-webinar to learn: How Ubuntu 12.04 LTS users will be impacted

  Canonical announced the Ubuntu 12.04 LTS (Precise Pangolin) release almost 5 years ago, on April 26, 2012. As with all LTS releases, Canonical has provided ongoing security patches and bug fixes for a period of 5 years. The Ubuntu 12.04 LTS (Long Term Support) period will end on Friday, April 28, 2017. Following the end-of-life of Ubunt

The dramatic emergence of open source software, together with the SaaS deployment model and cloud computing, has greatly reduced software costs for enterprises, but that has also created new challenges. As many organizations have come to understand, Big Software—dynamic scale-out software architectures such as big data, Openstack or Kuber